Shipping & Exchanges

Shipping:

All items (swimwear, beach cover-up, etc.) are MADE TO ORDER here at Custom Swimwear, after it has been produced, it will ship out.  Standard time for production, processing, and shipping is 10 days or sooner, please allow that time when ordering. 

 

If you order an extender or an item by another brand, it can ship as fast as 1-2 days.

 

If you need a suit or any other item faster, please call the store to expedite your order at (248)439-2323. 

 

Exchange Policy:

Your satisfaction is our number one priority. If you wish to exchange an item, please enclose the original invoice with your package and state the reason for your exchange. All tags must be attached to the garment in original form. Exchange requests must be received within 14 days from the date your order was delivered. If within an exception, you're refunded, it will be made within 30 days from the date we receive your return. Absolutely no returns after 14 days from the delivery of your order. In the unlikely event that you received a defective item, we will gladly replace it with the same or another item of equal value.  Exchanges must be sent insured U.S. Mail or U.P.S.

There are NO refunds or exchanges on any solid colored Tops or on any items that are specially altered.

Government health regulations prevent us from taking back swimsuits that have been used. In order to comply with this law, we require that all exchanges have the original tags on them.

 

If Your Swimwear does not Fit correctly, PLEASE DO NOT GIVE UP!

We are a custom swimwear shop and have a team of seamstresses here Mon-Friday. If you need something longer, shorter, larger cup, or any other adjustments, we can alter the item you purchased or we can make a custom pattern just for you.

If you need help with your exchange or would like to speak to someone about a custom-made suit, please call (248) 439-2323.

 

We can ship to virtually any address in the world. 

Upon completion of your hand made swimwear. Please allow 3-5 business days for delivery. For faster service call (248) 439-2323

Sorry, we cannot ship to P.O. Boxes.

 

Shipping and Handling Charges

 

Merchandise Total               Via Ground

$0.00-$5.00                       $3.99

$5.01-$10.00                     $7.95

$10.01-$80.00                   $12.95

$80.01-$100.00                 $14.95

$101.00-$250.00               $16.95

$250.01-$350.00               $18.95

$350.01-$450.00               $20.95

Over $450.00                    $22.95